Clínica Odontológica Déntica, in compliance with the regulation 1581 of 2012 and its regulatory decree 1377 of 2013, has the commitment and the obligation with patients, employees, suppliers and third parties to obtain prior expressed and informed consent of each one to allow us collect, capture, store, use, move, delete, process, compile, exchange, treat, update and analyze information and data they have provided us; information already existing in the database of the company.


You need to be informed that records and data provided will be used in the execution of our obligations to provide our services, to get in contact with you and offer new services and products related to our activity as providers in the dentistry field, and in general for the development of our daily activities in different areas, even of legal order.


The specific activities in which the data collected will be used, among others, are: Information analysis of the assisted population and delivery of RIPS to the State health bodies of control and surveillance – Resolutions 1403 of 2006 and 3374 of 2000 – ; Updating processes , schedule and confirmation of agendas and appointments assistance; the sending of information about our special offers on treatments and products; the sending of information about events and campaigns in oral health, promotions and offers; informing on changes in our products and/or services; and evaluating their quality.


It is necessary to remember that the information contained in the medical records, referred to by the Resolution No. 1995 of 1999 stated by the Ministry of Health, can not be eliminated, not even at the request of the holder under the provisions of law, neither the data that make up the records and/or data from the Health Services Provision Individual Registration (RIPS), regulated by the Ministry of Health, Resolution 3374 of 2000.


In the event you do not want to be included in our databases and/or receive commercial information about our services or products, we request you to contact us through the following email: protecciondatos@dentica.com.co, or through any of our clinics in the country, where you will be able to make the respective requisition through the format » Listening to you commits us” (Escucharte nos compromete). Consequently, and in accordance with the procedures set forth in the aforementioned law, you as the owner of the information, can exercise your rights to seek, know, update and rectify your personal data through the channels listed above at any time and for free.


If you want your data to be deleted from our databases, except from the information included in  the medical records and Rips which by law must be preserved, we request you to inform us in the term of thirty (30) business days, counted from the sending of this communication. Otherwise, in accordance with the law, this information shall be authorized for use.